Farmstory is committed to protecting the privacy of its Delivery Partners.  This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect:

Personal Information: When you Login as a Delivery Partner, we collect personal information such as your mobile number.

Order Information: We collect information about the orders you accept and deliver, including order details, delivery addresses, customer contact information, and delivery status updates.

Device Information: We collect information about the device you use to access the Application, including the device model, operating system, and unique device identifiers.

Usage Information: We collect information about how you use the Application, such as the features you use, the time you spend in the app, and any errors you encounter.

How We Use Your Information:

Providing Services: We use your information to provide you with access to the Application, assign deliveries, facilitate communication with customers, and provide support.

Improving Services: We use your information to analyze usage patterns, identify areas for improvement, and enhance the functionality of the Application.

Communication: We may use your information to contact you with updates, notifications, or promotional materials related to Farmstory. You may opt out of receiving promotional communications at any time.

Legal Compliance: We may use your information to comply with applicable laws and regulations.   

Sharing Your Information:

Customers: We share your contact information and location data with customers to facilitate deliveries.

Third-Party Service Providers: We may share your information with third-party service providers who assist us with services such as customer support. We ensure that these providers are contractually obligated to protect your privacy. 

  

Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.  However, no method of transmission over the internet or electronic storage is 100% secure.   

Data Retention:   

We retain your information for as long as necessary to provide you with our services and comply with applicable laws.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.  You will be notified of any changes, and your continued use of the Application constitutes acceptance of the revised policy.   

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:   

Email: [email protected]

Phone: +88 01332564356

By using the Farmstory Delivery Application, you acknowledge that you have read, understood, and agree to these terms and conditions and the Privacy Policy.